Path: utzoo!attcan!uunet!mcvax!ukc!warwick!cudcv
From: cudcv@warwick.ac.uk (Rob McMahon)
Newsgroups: comp.mail.elm
Subject: Re: Undelete Cursor Movement
Keywords: undelete cursor
Message-ID: <113@titania.warwick.ac.uk>
Date: 1 Mar 89 23:18:42 GMT
References: <287@wubios.wustl.edu> <101@titania.warwick.ac.uk> <673@friday.UUCP> <4684@pbhyf.PacBell.COM> <108@titania.warwick.ac.uk> <4744@pbhyf.PacBell.COM>
Reply-To: cudcv@warwick.ac.uk (Rob McMahon)
Organization: Computing Services, Warwick University, UK
Lines: 24

[Re: how to move onto a deleted message to undelete it]

>In article <108@titania.warwick.ac.uk> I wrote:
>I've answered this question more than once too.  I think this proves that
>it's [a] failed experiment

In article <4744@pbhyf.PacBell.COM> rob@pbhyf.PacBell.COM (Rob Bernardo) writes:
>No it's not a failed experiment. Unless someone was experimenting to see how
>many people won't read the documentation or use the ELM help system.

I'm afraid that needs no experimentation.  My experience is that many people
are not willing to put in the effort unless really forced.  If they can't
understand something they're much more likely to just give up and call the
software names, or complain to me, than invest the time to read the
documentation.  Online documentation is better, but there is no mention of `J'
& `K', even on the `??' screen, and note that even if you knew the command
beforehand, `?K' gives you the documentation for lower-case `k'---no clues
there.

Rob
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Rob McMahon, Computing Services, Warwick University, Coventry CV4 7AL, England