Xref: utzoo comp.dcom.modems:3482 comp.misc:5332 comp.periphs:1574 misc.wanted:4077
Path: utzoo!attcan!uunet!lll-winken!csd4.milw.wisc.edu!leah!bingvaxu!sunybcs!canisius!kosakow
From: kosakow@canisius.UUCP (Michael Kosakowski)
Newsgroups: comp.dcom.modems,comp.misc,comp.periphs,misc.wanted
Subject: Re: US Robotics 2400 External Modem Information Wanted
Summary: I have purchased a US Robotics 2400 internal, and have been (to say
Keywords: USR,2400,modem,information
Message-ID: <2325@canisius.UUCP>
Date: 1 Mar 89 15:54:31 GMT
References: <705@sactoh0.UUCP>
Distribution: na
Organization: Canisius College, Buffalo N.Y. 14208
Lines: 16

In article <705@sactoh0.UUCP>, bkbarret@sactoh0.UUCP (Brent K. Barrett) writes:
>  I'm looking for ANY information on a US Robotics 2400 external
>  I may be buying a new one, and would like to know if there are any
> compatibility problems with the "majority" of systems out there, or
> any hardware bugs in the beast itself. 
>  Any comments will be greatly appreciated. 

I have purchase a US robotics 2400 Internal and have been (to say the least)
VERY displeased with the attitude of the telephone support personnel.
(not a single incident... I would not flame someone lightly) The modem
still is not working 100% but I have given up asking them for help.
It seems to me that A company that advertises Heavily  that they have 'free'
user help (for someone like me who needs the product, but knows nothing about
modems) would ensure quality people were handling it. A lot of user trust
is necessary when purchasing ANY hardware/software product...As a new pc
user I am shocked at how often this type of thing is occurring.