Path: utzoo!attcan!uunet!lll-winken!ames!mailrus!tut.cis.ohio-state.edu!ucbvax!pro-pac.cts.com!tsouth From: tsouth@pro-pac.cts.com (System Administrator) Newsgroups: comp.sys.apple Subject: Re: To Clarify...Apple Support Message-ID: <8903251116.AA09126@crash.cts.com> Date: 25 Mar 89 09:40:08 GMT Sender: daemon@ucbvax.BERKELEY.EDU Reply-To: pnet01!pro-simasd!pro-nsfmat!pro-pac!tsouth@nosc.mil Organization: The Internet Lines: 101 Re: > Date: 15 Mar 89 19:03:42 GMT > From: "Mark B. Johnson" > Organization: Apple Computer Inc, Cupertino, CA > Subject: Re: To Clarify(Re: AppleSupport(wasre:ughh and the GS > Let's not blame all of Apple here. No, Mark, let us blame the idiot appliance users (aka, Maccers). > It is a fact that the way the II is "marketed" is not the way many > of us would like to see it, but this doesn't mean there are not > engineers throughout the company who wouldn't kill to make the GS > the machine of your dreams. There are many people at Apple who > have spent most, if not all, of their time working on and supporting > the II line. There are also people here don't have any idea what > an Apple II is or why it should exist. That is just the way it > happens in a company that is growing the way Apple has in the past > few years, and it is hard to avoid. I agree, and whole-heartedly endorse these self same people who are inside the mill, and have a hand in the direction of the Apple II family. I just want to get those Jobs-minded people to understand that the world is not $8000 based computers. > But the people in Apple do not have the power alone to make the II > what it should be, you, the consumer, do. You are the reason we > are here, and if we don't listen to you then we won't be here for > long. As a consumer, you have to let people know that given the choice, > you'll buy a PC before you'll buy a Macintosh. There are many here > who can't understand why you would want a II or a PC when the Mac > exists, and if YOU don't let them know then they will never understand. I have personally sunk more than $10,000 dollars of my money into my Apple II computers. I feel that this is enough money to show I am interested in the damn things! :) _I_ have personally persuaded a number of people to get Apple II computers, at least a major portion of these are //gs's. I have repeated written letters to Apple stating my opinions. (None answered, though) I have told a number of friends that if the //gs+ does not become a reality I will be buying an Amiga 2500 after September as I have a number of projects that just can't wait any longer than that. A number of my local and international friends agree with me. Question: Why aren't there any people in Apple marketting saying this? Obviously, they ARE the ones that management is listening too, Mark, not you good ole' boys in support and engineering. Why aren't THEY the ones that are telling me that they care about my money? > You've got a powerful voice, but if you don't use it, it won't > do any good. So don't waste it telling us that we are dooming > the II, there are many of us in this company who feel the same > way you do. Rather, use it constructively to let others know > the worth of the II line, use it to push third-party developers > to push the limits of the machine, use it to actively support > those people and companies who stake their existance on the II. > Use it to support the II, not to number its days. The reason that I, and other IMHO, are telling you and the others whom have participated (thank God!) on the net these things is that you are our lifelines to the company, guys. We have no way to know if letters do a whole damn bit of good. Letters, where I have worked, tended to wind up in file 86 if they didn't agree with current management (including marketting). With you, and others in the Apple/Claris set (now Scott, don't have a cow!) we know that at least someone is seeing these things that matter. We have some form of feedback. As leaders in the industry of our computer you should realize that feedback is the basic foundation of a support system -- and you on the net have seen this is a truth, not an idealistic statement. Look at how the entire net jumped when Keith mentioned the resourse manager. It was like a spark of life! As long as the folks who do control the evolution of the ][ family are receptive, we are happy. To us, this has been a long time in the coming, mate. Even with the //gs's release, a number of us knew for a fact that there still were minimal resources of every single aspect being directed towards the //gs. I see this really starting to change. Maybe somethings like the DOD contracts are changing this. Maybe it's something else. Either way, I am extremely happy to see the change. But, please, do not mistake my glea, nor anyone elses, for complacency. We still want every- thing possible to be applied to our choice of computer. > Thank you and good night. > Mark B. Johnson AppleLink: mjohnson > Developer Technical Support domain: mjohnson@Apple.com ^^^^ A really nice person! Honest! :) Todd South -- UUCP: {nosc, uunet!cacilj, sdcsvax, hplabs!hp-sdd, sun.COM} ...!crash!pnet01!pro-nsfmat!pro-pac!tsouth ARPA: crash!pnet01!pro-nsfmat!pro-pac!tsouth@nosc.MIL INET: tsouth@pro-pac.CTS.COM - BITNET: pro-pac.UUCP!tsouth@PSUVAX1