Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.milw.wisc.edu!leah!bingvaxu!sunybcs!rutgers!att!mtuxo!mtgzz!drutx!clive
From: clive@drutx.ATT.COM (Clive Steward)
Newsgroups: comp.sys.mac
Subject: Re: LaCie Troubles  (all brands have this kind, LaCie warranty nice)
Message-ID: <10764@drutx.ATT.COM>
Date: 25 Mar 89 02:50:42 GMT
References: <1448@husc6.harvard.edu>
Organization: resident visitor
Lines: 24

From article <1448@husc6.harvard.edu>, by hellerst@husc4.HARVARD.EDU (Joe Hellerstein):
> 	The darn thing broke 5 days before the 1 year warranty was to expire,
> so at least it won't cost me to repair.

> 	I should remark, I guess, that they've been awfully nice about the
> warranty service.  It's just a big pain to have your disk crashing every month,
> if you know what I mean.

The trouble is, there seem to be bad runs of disks; retail sellers package 
'generic' drives made by the names you've heard about, and certain
production runs of each manufacturer seem to have trouble, looking
over the history of the last couple of years.

As an example, the Rodime drive (fine Scots quality) in my MacBottom
bellied up 3 times.  Each time, replaced with new Rodime.  The last
time, PCPC apologetically put in a Seagate.  0 problems with that.
And I know Seagates of other vintagehave bad rep in the same way.

I think your last comment is the important one.  Both LaCie and PCPC
seem to be very good about their warranties, and nice.  This is good
service, with products that current mfg. tech. can't seem always to get
right.

Clive Steward