Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ames!killer!vector!telecom-gateway From: erik@netcom.UUCP (16) Newsgroups: comp.dcom.telecom Subject: Re: How to use Caller*Id? Message-ID: Date: 4 Apr 89 16:34:20 GMT Sender: news@vector.UUCP Organization: NetCom Unix, San Jose CA Lines: 32 Approved: telecom-request@vector.uucp X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.uucp X-TELECOM-Digest: volume 9, issue 124, message 3 of 7 In article , westmark!dave@rutgers.edu (Dave Levenson) says: > Our business here in Warren Township, New Jersey, has a phone number > which is not equal to the number of the Racketball Court a few miles > away. But once or twice a week, someone reaches us while trying to > call the racketball place. We have had Caller*Id in operation for a > week, and we have now discovered that all of the racketball calls we > got this week came from the same number (in nearby Somerville, > according to the prefix). The next time we get a call from that > number, we'll assume the caller doesn't want to talk to us. A > question for the net: what should we do with him? > Answer as if we were the racketball place and give him the > reservation he'll probably request for the court? > Tell him, for the umpteenth time, that we are not the racketball court? I'd use this fix for all your wrong calls. Tell them that you are closed for business today because the phone company is redoing the phones. Tell them to write down the new phone number since it will be changed tomorrow. Then proceed to very carefully give them the new number. Remind them to change all their speed calling to the new number. I suspect that your caller has the wrong number stored somewhere. Explain that the new number will be very similar to the old number and they should be careful when copying it or programming it into their phone. I suspect this will help lower the wrong numbers. Of course if you are real viscous you could give them the number to the local pizza palace or the phone company's business office. Erik Dufek