Path: utzoo!attcan!uunet!lll-winken!ames!killer!vector!telecom-gateway From: wmartin@st-louis-emh2.army.mil (Will Martin -- AMXAL-RI) Newsgroups: comp.dcom.telecom Subject: Centrex Message-ID: Date: 5 Apr 89 15:08:35 GMT Sender: news@vector.UUCP Lines: 18 Approved: telecom-request@vector.uucp X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.uucp X-TELECOM-Digest: volume 9, issue 125, message 2 of 10 The main fault I find with Centrex, in an operational, user-interface sense, is the silly use-the-switchhook business to transfer calls and get another line. If I call a number and get a busy signal, and want to hang up and try again or try a different number, even if I press the button down deliberately and hold it down for what seems to me to be a loo-oo-oong time, I STILL get the beep-beep-beep that tells me the first call is on hold and I am now connected to a second line. That should only happen with a single SHORT flash of the switchhook; any measurable length of time of holding down the switchhook should be a hangup. I find it a terrible user interface to force me to delay as long as it wants me to to get a real hangup. I would think that one of the touchtone buttons, like # or *, could be sensed during a call to perform the action that is now controlled by the switchhook. Will Martin