Path: utzoo!attcan!uunet!husc6!ukma!tut.cis.ohio-state.edu!ucbvax!UXA.CSO.UIUC.EDU!tab10771
From: tab10771@UXA.CSO.UIUC.EDU (Todd A Biske)
Newsgroups: comp.sys.apple
Subject: AE customer relations
Message-ID: <8904100209.AA13393@uxa.cso.uiuc.edu>
Date: 10 Apr 89 02:09:46 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Organization: The Internet
Lines: 14

Someone earlier (I don't remember who) mentioned something about 
AE's customer relations...my opinions on AE:
Their products are great.  I own GS-Ram, a PC Transporter, and Sonic Blaster
and have had no problems, except for the fact that I had to send my PC Trans.
back twice until I got one that worked, customer relations were polite and
helpful, but they also had me send back the wrong thing at first.  And then
I also have had to send back one of the disks that came with the Sonic
Blaster card because it also was defective, which 
I have not received back yet (if there's any AE people out there...)
I love the AE products and their performance, I just wish they would do
something to ensure that the products are in working order...guaranteed there
will always be defects, but to have 2 out of 3 products that one single 
person purchased be defective is a little ridiculous.
-Todd Biske