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From: vnend@phoenix.princeton.edu (D. W. James)
Newsgroups: comp.dcom.telecom
Subject: Re: ANI Backfiring Already (from RISKS)
Message-ID: <telecom-v09i0142m06@vector.dallas.tx.us>
Date: 21 Apr 89 18:53:10 GMT
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X-TELECOM-Digest: volume 9, issue 142, message 6 of 10

In article <telecom-v09i0139m03@vector.dallas.tx.us> wmartin@st-louis-emh2.
army.mil (Will Martin -- AMXAL-RI) writes:
)Subject: Companies mask ANI to calm callers
)Fear of alienating customers has encouraged some companies to rethink the way
) they use ISDN's automatic number identification (ANI) capability.

) customers know we can capture their telephone number," said a spokesman. "We
) don't use [specialized greetings] because it would intimidate callers."

	I wonder how long it will be before someone offers a 976 service that
lets you call, get a dialtone from their phone, and then call again, just to
avoid this kind of thing...


--
Later Y'all,  Vnend                       Ignorance is the mother of adventure.
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