Path: utzoo!dptcdc!jarvis.csri.toronto.edu!mailrus!ames!xanth!nic.MR.NET!hal!msb
From: msb@hal.UUCP (Monty S. Baveja)
Newsgroups: comp.sys.ibm.pc
Subject: Re: Hard Drives Intl.
Keywords: Hard Drives Intl., service
Message-ID: <344@hal.UUCP>
Date: 18 Apr 89 16:24:37 GMT
Reply-To: msb@hal.UUCP (Monty S. Baveja)
Distribution: na
Organization: Biometry Computing Facility
Lines: 19

Recently, I read many articles praising Hard Drives Intl., and I wish my
experience with them had been the same.  I recently bought a 60MB SCSI drive
for my XT.  It came with absolutely NO documentation, NO partitioning
software, and NO face plate.  After getting through to the sales people,
they told me that I should have known to order the face plate and now I had
to talk to customer service.  After 1 week of endless busy signals I finally
got through and was reassured that all the forementioned stuff was going to be
in the mail today.  Two weeks later, with great persistance I broke through the
endless busy signals and was told again it was on the way today.  That was also
1.5 weeks ago.  I have finally given up on trying to get through to their 6
, yes I found out 6, customer support service people.
	I would appreciate all you other people having problems to tell them
about my problem if you ever bread through.  Hey that's an idea start a news-
group and we will all state our problems and whoever breaks through gets to
tell the nice lady at the other end all our problems.
	Stuck with a naked drive.

			Monty Baveja (msb@hal.cwru.edu)
				     216-368-3770 (voice)