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From: pak@meccsd.MECC.MN.ORG (Patricia A. Korn)
Newsgroups: comp.sys.tandy,comp.sys.ibm.pc
Subject: Re: My Personal Experiances with Tandy pt. 3
Keywords: Tandy headaches
Message-ID: <1456@meccsd.MECC.MN.ORG>
Date: 27 Apr 89 15:54:59 GMT
References: <1462@csm9a.UUCP>
Reply-To: pak@meccsd.UUCP (Patricia A. Korn)
Organization: Minn. Educ. Comp. Corp.
Lines: 19

I have also owned and loved Cocos for years, but most of R.S.'s
periferals are indeed junk, particulary the printers, as you point
out. Except I rather liked their CGP-220 ink jet, which they, of
course, discontinued seeing as how it was (and still is) the best
supported color printer for the Coco. Anyway, I was just going to
comment about their repair service. Sometimes they do O.K. and I have
generally got stuff back from them that works in a reasonable amount
of time.  But sometimes, you wonder who they have working for them -
my brother bought a Coco 3 which did not work properly and took it to
Shack for repair.  He thought they had fixed it, and not having used
it much, sold it to a guy in our users group.  The computer had severe
overheating problems and after an hour or less would not work at all.
He put a heat sink on the CPU which caused it to work somewhat, but it
was still rather flaky. Then someone in our users group looked at it
and discovered that Tandy had installed the Coco 2 version of the CPU!
Wouldn't you think that the dealer could at least put the right brain
into the thing?

Pat