Path: utzoo!dptcdc!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!cs.utexas.edu!ut-emx!nghiem
From: nghiem@ut-emx.UUCP (Alex Nghiem)
Newsgroups: comp.sys.mac
Subject: Re: SIMM vendors
Summary: We have had problem with MacProducts
Message-ID: <12108@ut-emx.UUCP>
Date: 16 Apr 89 22:13:21 GMT
References: <98403@sun.Eng.Sun.COM> <430098@hpcea.CE.HP.COM> <12024@ut-emx.UUCP>
Organization: The University of Texas at Austin, Austin, Texas
Lines: 20

About June '88 we bought one meg simms from MacProducts. Shortly afterwards,
we began to have constant system board errors. When we had our Mac
diagnosed at one of the University's Macintosh service centers, they
found that the MacProducts simms had sloppy tinning on the
contacts which made them thicker that the Apple standard. As a result,
the simms broke the simm sockets. 

We contacted MacProducts about the problem and presented our
Mac II for warranty repair. To get our Mac back, we had to 
pay $70.00 . MacProducts said that they had sold thousands of
simms, and never had any problems. Our repair was not covered
under their warranty because the Apple service people in
the University's Mac shop had scraped excess solder off one of 
the simms when evaluating our problem.

We filed a complaint with our University's lawyers. I have
not heard anything about the problem since.

nghiem
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