Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!ames!elroy!peregrine!ccicpg!zardoz!dhw68k!felix!kehr
From: kehr@felix.UUCP (Shirley Kehr)
Newsgroups: comp.sys.mac
Subject: Re: Thanks, what about other laserprinters?
Keywords: No Jasmine Qume Apple General Technologies
Message-ID: <92783@felix.UUCP>
Date: 19 Apr 89 13:43:36 GMT
References: <7748@phoenix.Princeton.EDU>
Sender: news@felix.UUCP
Reply-To: kehr@felix.UUCP (Shirley Kehr)
Organization: FileNet Corp., Costa Mesa, CA
Lines: 38

In article <7748@phoenix.Princeton.EDU> clye@phoenix.Princeton.EDU (Christopher Lye) writes:
<Thanks for the timely response on the Jasmine Direct Printer
<query. I had no idea what I was getting into (phew).
<
<But now that I know what to steer clear of, can anyone 
<recommend a postscript printer for a single user that is
<reasonably priced (<$4000) and has a good track record?
<                                     ^^^^^^^^^^^^^^^^^
<
I noticed an article recently that said QMS had lowered the price of their
PS 810 printer. Even though the list price is still over $4000, that's all
I paid when it was first introduced. I've been very happy with its per-
formance in the year I've owned it. However, just before the (1 year) 
warranty expired, I asked service to fix the page count mechanism. It kept
resetting to 0 and I had no idea how many pages were left on the 
cartridge.

When I got it back with its new motherboard, it didn't work write. They
swapped again and it still didn't work. The service center is fairly close
to work so it wasn't too bad to take it back. They are having some heat
problems and are determined to get to the bottom of the issue, so they 
now have my printer and I have theirs (which works fine). 

One thing I noticed: Some graphics that don't print correctly on the NTx
do print correctly on the QMS. I used SuperPaint 2.0 and had black boxes
with white type. Pasting that in Word, it looked fine in the editor and in
page preview, but expanded out past the margin when I printed it on the
NTx. Yet my QMS printout was perfect.

Now, the real problem is, what will the Linotronic do when I turn over the
diskette to my client? My first experience was not positive. I had used
the Cairo arrows in some drawings of keycaps and they printed as other
characters, like equals, brackets, etc. But we stray from the subject.

Anyways, I still trust QMS. They seem willing to bring out leading edge
printers and stand behind them. I did buy a maintenance agreement though.

Shirley Kehr