Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!rutgers!bellcore!texbell!vector!telecom-gateway From: gonzalez@bbn.com Newsgroups: comp.dcom.telecom Subject: PhoneMate Answering Machine Problem Message-ID: Date: 4 May 89 20:11:51 GMT Sender: news@vector.Dallas.TX.US Lines: 21 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 157, message 4 of 6 I recently purchased a PhoneMate answering machine. Consumer Reports had indicated that readers had complained of failures of machines that had been "check-rated" (highly recommended). One of the problems they reported was that callers would be cut off while still speaking. I am now excountering this problem. With the machine in VOX (record-'til-caller-stops-talking) mode, the caller is cut off after speaking for anywhere from 5 to 20 seconds. I double-checked that the CPC feature, which apparently allows use of a telco- generated termination tone, is off. Has anyone else encountered this failure with PhoneMate machines? I plan to call their 800 number tonight, but was hoping comments from other users. I have never had trouble with Panasonic machines. I keep buying up to the new features and passing on the older machines. If this PhoneMate gives me anymore grief I will return it and buy another Panasonic. -Jim. Jim Gonzalez AT&T: 617-873-2937 BBN Systems and Technologies Corp. ARPA: gonzalez@bbn.com Cambridge, Massachusetts UUCP: ...seismo!bbn!gonzalez