Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!iuvax!bsu-cs!mithomas From: mithomas@bsu-cs.bsu.edu (Michael Thomas Niehaus) Newsgroups: comp.sys.apple Subject: Re: AppleFest preview Message-ID: <7096@bsu-cs.bsu.edu> Date: 4 May 89 05:30:57 GMT References: <8905031837.aa28147@SMOKE.BRL.MIL> Organization: CS Dept, Ball St U, Muncie, IN, USA Lines: 92 In article <8905031837.aa28147@SMOKE.BRL.MIL>, STEIN@UCONNVM.BITNET (Alan Stein) writes: > > Are there people at Claris and Apple that we can complain to > from Bitnet? Any consumer complaint departments on Applelink, > for example? > What follows is a hybrid message containing a list of addresses for various Apple organizations. You can send electronic mail messages to these locations by sending mail to: xxxx@applelink.apple.com where the 'xxxx' is replace by the AppleLink address that is listed with the information below. However, if you have a complaint, make it in writing, not by e-mail. Several people have pointed out before that if you do not make your complaint in writing you will lose certain consumer rights. Also, keep copies of any letters that you send. You may also want to consider sending the letter by registered mail. Thanks to David Lyons and Mark Johnson for providing this information. As always, if there are any errors in this document, please let me know. -Michael When a Mail Stop is listed, send mail to Apple Computer, Inc. 20525 Mariana, MS xx-x Cupertino, CA 95014 APDA: Apple Programmers and Developers Association Mail-stop: 33-g Phone: 800-282-APDA or 800-282-2732 Fax: 408-562-3971 Telex: 171-576 AppleLink: APDA Bug Report Center: MCI: Apple.Bugs AppleLink: Apple.Bugs Mail-Stop: 27-AN The following is suggested by Mark Johnson: The BRC handles bugs, but if you have confirmed a bug and want to make sure it gets followed up on you can also send to Apple II DTS or Mac DTS... Customer Relations: AppleLink: C.Relations Phone: (408) 973-2222 Mail-Stop: 23-AX (Contact Customer Relations if you have questions regarding Apple consumer promotions, updates, and upgrade programs.) Dealer in your area: Phone: (800) 538-9696 Software Licensing: AppleLink: SW.License Phone: (408) 973-4667 Mail-Stop: 38-I (Contact the Licensing group for information about getting a license for System software and other Apple-proprietary software in order to legally ship it with your product.) Tools and Compilers: MCI: 303-6066 AppleLink: Dev.Tools Mail-Stop: 27-S (Contact the Apple Tools and Compilers group to suggest enhancements to Apple development systems.) Developer Programs: Developer Program information can be had with the hotline (408) 974-4897. These are not for technical questions, but information about the Partners and Associates programs. Claris Corporation: 5201 Patrick Henry Drive (P.O. Box 58168) Santa Clara, CA 95052-8168 -- Michael Niehaus UUCP: !{iuvax,pur-ee}!bsu-cs!mithomas Apple Student Rep ARPA: mithomas@bsu-cs.bsu.edu Ball State University AppleLink: ST0374 (from UUCP: st0374@applelink.apple.com)