Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.milw.wisc.edu!lll-winken!uunet!mmlai!burzio
From: burzio@mmlai.UUCP (Tony Burzio)
Newsgroups: comp.sys.hp
Subject: HP Contracts
Keywords: An offer you can't refuse...
Message-ID: <547@mmlai.UUCP>
Date: 1 May 89 19:07:15 GMT
Organization: Martin Marietta Labs, Baltimore, MD
Lines: 21


    I have been hearing rumors of new HP support services being
    in the works.  Since the guys at HP are tinkering, I have a
    suggestion to make:  I would like to be able to tell HP that
    I want all HP hardware and software to be on service
    contract, now and forever.  This means that instead of
    sending a contract proposal yearly, they would instead send
    an invoice and a letter describing the contract with a "you
    have 30 days to cancel this contract before" clause.  If I
    were to add hardware or software, a small addendum bill would
    be sent out automatically to cover the period from purchase
    to the main contract start date.  It seems to me that a
    computer company could handle this pretty easily.  We would
    be willing to pay reasonable costs for this service.  Any
    responses from the HP guys, or users in general?

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Tony Burzio               * I hate paperwork! !krowrepap etah I
Martin Marietta Labs      *
mmlai!burzio@uunet.uu.net *
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