Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!purdue!ames!oliveb!felix!kehr
From: kehr@felix.UUCP (Shirley Kehr)
Newsgroups: comp.sys.mac
Subject: Re: Deneba email path wanted
Message-ID: <94671@felix.UUCP>
Date: 1 May 89 13:59:39 GMT
References: <2010@erix.ericsson.se>
Sender: daemon@felix.UUCP
Reply-To: kehr@felix.UUCP (Shirley Kehr)
Organization: FileNet Corp., Costa Mesa, CA
Lines: 22

In article <2010@erix.ericsson.se> goran@erix.ericsson.se (G|ran B}ge) writes:
<
<I would very much like to get an email path to someone at
<Deneba Software. I paid $20 in February to get my free Canvas 1.0 to
<2.0 upgrade sent to me in Sweden, but have so far gotten nothing.
<Two reminder letters sent to Deneba have not been answered.
<So if anybody know of a way to email Deneba I would appreciate
<if you would let me know.
<

Welcome to the wonderful world of Deneba support. I called for help right
after receiving the upgrade and because they didn't know how to make the
program produce white text on a black background (which worked fine for 
them), they asked me to send my disks back. That's the last I ever heard
from them.

Someone even sent me e-mail saying I'd get them back soon because he knew
people there, but still I got nothing. Not only have I switched to SuperPaint,
but I've crossed all of their software off my list of considerations. I
can no longer recommend them.

Shirley Kehr