Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ames!purdue!bu-cs!bloom-beacon!primerd!wolman1!barry
From: barry@wolman1.prime.com
Newsgroups: comp.sys.mac
Subject: TOPS Spool Out of Toner Query
Message-ID: <160700028@wolman1>
Date: 2 May 89 20:09:00 GMT
Lines: 27
Nf-ID: #N:wolman1:160700028:000:1596
Nf-From: wolman1.prime.com!barry    May  2 16:09:00 1989


Last week I installed a new toner cartridge in the Laserwriter II NT
I share with another Mac that is used by a number of occasional users.
When I returned from an all day meeting yesterday, I was surprised to
discover that someone had replaced that cartridge with a new one.
When I checked, I was told that they decided the cartridge I had 
installed needed replacement because TOPS Spool put up a message about
the printer needing toner.  The cartridge I removed had logged nearly
7000 copies and was obviously ready for replacement, yet I never saw that 
message - why was it generated with a cartridge that had logged only a few
hundred copies?  Was this a fluke?  Does it represent a problem with the
cartridge I installed or how I installed it?  Do we have a problem with
either the Laserwriter or the Macs attached to it?  Is this a problem
with TOPS Spool?  Has anyone else encountered such a message from TOPS
Spool for a cartridge that was as new?

Any inputs on the above will be appreciated.  I was able to retrieve
the cartridge originally installed by me before it was taken away with
the trash, so no long term harm was done.

------------------------------------------------------------------------
Barry Wolman                      | barry@s66.prime.com
Principal Technical Consultant    | 492 Old Connecticut Path
Prime Computer                    | Framingham, MA 01701
                                  | 508/626-1700, ext. 4187
------------------------------------------------------------------------
Nothing in this posting reflects an official position of Prime Computer.