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From: kehr@felix.UUCP (Shirley Kehr)
Newsgroups: comp.sys.mac
Subject: Re: Deneba email path wanted
Message-ID: <95149@felix.UUCP>
Date: 4 May 89 15:36:56 GMT
References: <2010@erix.ericsson.se> <94671@felix.UUCP> <1054@calvin.EE.CORNELL.EDU> <4988@mnetor.UUCP>
Sender: daemon@felix.UUCP
Reply-To: kehr@felix.UUCP (Shirley Kehr)
Organization: FileNet Corp., Costa Mesa, CA
Lines: 32

In article <4988@mnetor.UUCP> frank@mnetor.UUCP (Frank Kolnick) writes:
>In article <1054@calvin.EE.CORNELL.EDU> jim@calvin.ee.cornell.edu.UUCP (PUT YOUR NAME HERE) writes:
<>In article <94671@felix.UUCP> kehr@felix.UUCP (Shirley Kehr) writes:
<>>Welcome to the wonderful world of Deneba support. I called for help right
<>>after receiving the upgrade and because they didn't know how to make the
<>>program produce white text on a black background (which worked fine for 
<>>them), they asked me to send my disks back. That's the last I ever heard
<>>from them.
 >
<>I had purchased a copy of Canvas 2.0 (based on reviews from MacUser 
<>and Mac World) about three months ago.  The program is indeed an excellent 
<>paint and draw program. I have used Superpaint in the past including the newest
<>version and Canvas 2.0 runs circles around it.  
<>However, I too ran into the Denebe support line hassel.  ...

I agree that Canvas does a lot more than SuperPaint, but the key issue is
whether a program does what you need it to do. I have to duplicate the
FileNet screens which requires white text on a black background. That is
90% of the drawing I do (not very exciting, documenting software). SuperPaint
does it and Canvas 2.0 doesn't. So I don't have many alternatives.

I would be interested in their Coach Professional and Big Thesaurus, but
not with this level of support. I get the feeling that they have some
good ideas and try to give you a lot of bang for the buck, but have not
quite matured enough to do it without problems. I hope they keep trying
and become a major player. I'm just discouraged to not hear anything from
them. They've had my disks since the first week Canvas 2.0 came out. I
guess I don't have a version 2.0 upgrade after all.

(OK, so I'm naive but not that much. I like collecting original disks :-))

Shirley Kehr