Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!ucbvax!agate!violet.berkeley.edu!steve
From: steve@violet.berkeley.edu (Steve Goldfield)
Newsgroups: comp.sys.mac
Subject: Re: Deneba email path wanted
Message-ID: <24068@agate.BERKELEY.EDU>
Date: 5 May 89 16:05:21 GMT
References: <2010@erix.ericsson.se> <94671@felix.UUCP> <1387@trotter.usma.edu> <24062@agate.BERKELEY.EDU>
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Organization: University of California, Berkeley
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In article <24062@agate.BERKELEY.EDU> bmug@garnet.berkeley.edu (BMUG) writes:
#>If anyone has had
#>less-than-thrilling encounters with Deneba's tech support (or any other
#>company's, for that matter), write a letter to the president.  You'd
#>be surprised how often that'll cause the problem to be fixed (even
#>at Apple).
#>
#>John Heckendorn

I once had a Radio Shack daisywheel printer. Radio Shack couldn't
fix it after three visits to their store and three on-site repair
attempts. I wrote to the president of Tandy. Almost immediately,
a brand new printer arrived.

Steve Goldfield