Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!bcm!shell!nuchat!steve
From: steve@nuchat.UUCP (Steve Nuchia)
Newsgroups: comp.unix.microport
Subject: Re: How can I boot dos from HD and still run Microport 3.0e?
Message-ID: <7685@nuchat.UUCP>
Date: 2 May 89 13:53:52 GMT
References: <17670@cup.portal.com> <17689@cup.portal.com> <12586@reed.UUCP> <9282@b-tech.ann-arbor.mi.us> <102255@sun.Eng.Sun.COM>
Reply-To: steve@nuchat.UUCP (Steve Nuchia)
Organization: South Coast Computing Services, Inc.
Lines: 22

In article <102255@sun.Eng.Sun.COM> plocher@sun.UUCP (John Plocher) writes:
>   One of the reasons Microport suggested staying away from fdisk was the
>number of problems we had in Support with dumb users deleting their Unix
>partition and then calling us up and making us clean up after them...
>:-)

This hits one of my sore spots.  The fact that bozos buy software and
demand that the vendor read the manual to them drives the vendor to
employ bozos as "tech support engineers" to read the manuals to
the customers.  Now when the system is broken and I need to talk to
someone about it the only people I can get through to in finite time
are the bozos.  There really should be a way for people who know
what they are doing to get past the sentries -- it would benefit
both the vendor and their customers.

[The few encounters I personally have had with Sun tech support have
 been pleasant and productive.  Agonizingly slow, but otherwise OK.
 Too bad I can't spec Suns for all of my customers.]
-- 
Steve Nuchia	      South Coast Computing Services
uunet!nuchat!steve    POB 890952  Houston, Texas  77289
(713) 964 2462	      Consultation & Systems, Support for PD Software.