Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.milw.wisc.edu!bionet!ames!oliveb!apple!voder!cullsj!david From: david@cullsj.UUCP (David Taylor) Newsgroups: comp.windows.misc Subject: Re: Using EMS 4.0 with Windows Summary: The Original Questioner sez: "Thanks for Nothing" Message-ID: <560@cullsj.UUCP> Date: 4 May 89 07:57:33 GMT References: <558@cullsj.UUCP> <68600020@uxe.cso.uiuc.edu> <5649@microsoft.UUCP> Organization: Cullinet Software, San Jose, CA Lines: 32 In article <5649@microsoft.UUCP>, philba@microsoft.UUCP (Phil Barrett) writes: > > false, patently false. rtfm. > > Its described in tfm. > > As for the original question > > call whitewater group Yes, some stuff has been deleted, but you'd never miss it. We don't seem to subscribe to comp.windows.ms here, so I must reply here and hope it reaches you. First of all, there's not enough time nor space to detail all the things wrong with tfm. Let me just say it stinks. No master index, no Quick-Guide for advanced users, too many cross-references, etc. It makes me ill to even discuss it. When software manuals are no longer of help, I consult Usenet. In my experience, the expertise here exceeds that of most tech support groups, and I don't have to listen to Lawrence Welk while I'm on hold. And when an employee of the vendor of the problem software enters the Net discussion, and can only say it's a "complex issue", "rtfm", and call the other software vendor, I consider it validation of my opinion that the Net is more helpful than most vendors (provided we can keep certain vendors off the Net). Is it significant that you did not include a disclaimer? Here's mine: My opinions are mine, not theirs.