Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!unmvax!deimos.cis.ksu.edu!uxc!tank!eecae!cps3xx!usenet
From: usenet@cps3xx.UUCP (Usenet file owner)
Newsgroups: comp.sys.ibm.pc
Subject: Re: Info on Gateway 2000 wanted
Message-ID: <2953@cps3xx.UUCP>
Date: 11 May 89 22:49:18 GMT
References: <1375@xn.LL.MIT.EDU> <2918@cps3xx.UUCP>
Reply-To: cook@frith.UUCP (Greg Cook)
Organization: Engineering, Michigan State University, E. Lansing
Lines: 62

In article <2918@cps3xx.UUCP> scholten@cpsvax.UUCP (David Scholten cps) writes:
>I am also very interested in finding out any information about these
>computers.  Please post to the net since more people than I are
>interested in finding this out.
>
>Thanks
>Dave Scholten

When I first got my Gateway 2000 I was posting aboutn my likes/dislikes
and got flamed for posting useless articles.  Well, I'm glad to see that
statement was wrong.

Anyway, I have had my 286 MHz machine for about 3 months now and it is
running great.  I had a little bit of a rocky start but after the first
week it's been smooth sailing.

..the good points and the bad points 

1)  It took 4 weeks for them to ship the computer to me after I had
orderd and after they had said two weeks.  (Not that big of a deal)

2)  6 hours after I got the computer the hard disk crashed for good.
Frustration set in.

3)  Gateway 2000's tech support is pretty good if you can get a hold of
them.  It took me about 36 hours to get my representative on the phone.
However, Once I got him on he was great.  He didn't even bother trying
to figure out what was wrong with my disk, he had a new hard disk to me
48 hours later (yes...to my door).

4)  I had accidently deleted some files from my DOS Installation disk
and Gateway had the disk recopied for me in a very short time.

5)  For the money, I think I got a hell of a deal.  My brother paid the
same amount for his computer two years ago and it has only half the
features (speed, color, etc.)

Well, that's my point of view.  If anyone has any specific questions
please let me know!

Greg Cook
cook@frith.egr.msu.edu        gcook@horus.cem.msu.edu
 
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