Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!ukma!husc6!cfa!cfa250!cliff
From: cliff@cfa250.harvard.edu (Cliff Stoll)
Newsgroups: comp.sys.mac
Subject: Re: Fear and Panic: rapidly dying Jasmine DirectDrive 45
Message-ID: <1551@cfa253.cfa250.harvard.edu>
Date: 18 May 89 22:25:55 GMT
References: <1043@sas.UUCP>
Distribution: usa
Organization: Harvard/Smithsonian Center for Astrophysics
Lines: 15

From article <1043@sas.UUCP>, by cole@sas.UUCP (Tom Cole):
> I currently have several Jasmine DirectDrive 45 (not 40) drives, purchased
> last summer.  One has taken a nose dive, and I have had zero luck in reaching
> Jasmine technical support to get help or a return authorization.
> 
> Seriously, does anyone have any luck/advice in reaching Jasmine these days?
> I realize that they are having lots of fun with legal stuff, exciting new
> products, and generally being a company, but sheesh!  I sure wish I could
> get them to answer the phone, let me talk to someone, or call me back.


I can't help with your 45 MB drive, but I just bought a Jasmine 80 MB drive, 
which showed up promptly and works peachy.

But what's the scoop about Jasmine?  Who's suing them?  Why?