Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!apple!oliveb!pyramid!ctnews!starfish!tims
From: tims@starfish.Convergent.COM (Tim Simmons)
Newsgroups: comp.sys.mac
Subject: Re: summary: Quantum (Apple) HD problems
Message-ID: <1039@starfish.Convergent.COM>
Date: 19 May 89 17:48:03 GMT
References: <18510@cup.portal.com>
Distribution: usa
Organization: Convergent Technologies, San Jose, CA
Lines: 19

From article <18510@cup.portal.com>, by LaserMan@cup.portal.com (Bob LaserMan Murrow):
> Todd, you posted data on HD drive problems. I called Quantum, they have had 0
> reports from the field on this problem???? 


I know exactly what this problem is.  I have a friend who personally worked on
this problem with Quantum for a company unrelated to apple and it's
products, but the drives are the same.

What happend was Quantum used gaskets witha chemical in them that
outgasses over time and deposits a film on the surface of the disk.
This film causes the heads to stick to the media, when this happens
the drive will not spin-up.  Quantum is very aware of this problem,
and is working hastily to correct it.  Although I do not recommend
it, you can temporarily solve the problem by tapping on the side of
the drive, with a screwdriver handle or somthing of the sort.


My opinions are my own