Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!cornell!rochester!uhura.cc.rochester.edu!!syap
From: syap@cc.rochester.edu (James Fitzwilliam)
Newsgroups: comp.dcom.modems
Subject: Re: call waiting
Message-ID: <2061@ur-cc.UUCP>
Date: 20 May 89 21:03:17 GMT
References: <4541@brains.UUCP> <3285@tank.uchicago.edu> <1251@netcom.UUCP> <17583@mimsy.UUCP>
Sender: news@uhura.cc.rochester.edu
Reply-To: syap@vera.cc.rochester.edu (James Fitzwilliam)
Organization: J&M Music Processing
Lines: 29

Oh no, not again... (:

1) Many telcos offering call waiting to their customers on digital switches
   and who have some non-brain-dead programmers for their system offer a
   way to temporarily disable the feature.

2) The code is often 1170 or *70, but this is up to the programmer and your
   telco.  Mine is 80#.  In other words, you have to ask.

3) More often than not, you must REQUEST the feature when you ask for CW.
   Often it costs more, too.  I think I pay $0.32/mo extra for disable.

4) Even if you DO request disable CW, many of the operators and Customer
   Service types have never heard of such a thing, and will flatly deny
   that it exists.  You may have to talk to a technician or supervisor.

5) If your telco doesn't offer the feature, get call forwarding as well,
   and forward your line to some innocuous number so it doesn't ring during
   your session.  (My telco offers three kinds of forwarding: Forward on
   busy [ideal for modems], forward on no answer, and user-switchable.)

6) If all else fails, get a second line.  Mine costs $18/mo and is worth
   every cent.

Next topic!  (:

syap@vera.cc.rochester.edu
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GEnie: FITZWILLIAM