Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!netsys!vector!telecom-gateway From: telecom@eecs.nwu.edu (TELECOM Moderator) Newsgroups: comp.dcom.telecom Subject: Illinois Bell Knocked Out For Four Hours! Message-ID: Date: 20 May 89 15:26:29 GMT Sender: news@vector.Dallas.TX.US Lines: 14 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 171, message 1 of 3 Service to over 40,000 Illinois Bell subscribers in the northwest suburbs of Chicago was disrupted for about four hours Thursday because of problems with the computer in the switching center. Phones were either dead or inoperative for incoming and outgoing calls between 9:30 a.m. and 1:40 p.m. because of a software glitch at the central office in Hoffman Estates, IL. Most of the disruption occurred in Hoffman Estates, Schaumburg, Arlington Heights, Hanover Park, and Streamwood, IL. The exact nature of the problem was not discussed by the Bell spokesman who reported that the outage had been corrected. Apparently the backup system which is supposed to kick in also failed. Patrick Townson