Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!mit-eddie!bu-cs!kwe From: kwe@bu-cs.BU.EDU (kwe@bu-it.bu.edu (Kent W. England)) Newsgroups: comp.protocols.appletalk Subject: Re: Cayman on the net Summary: What's appropriate depends on the "net" Message-ID: <31559@bu-cs.BU.EDU> Date: 22 May 89 02:03:10 GMT References: <2877@cayman.COM> <7345@hoptoad.uucp> Reply-To: kwe@buit13.bu.edu (Kent England) Followup-To: comp.protocols.appletalk Organization: Boston U. Information Technology Lines: 44 In article <7345@hoptoad.uucp> tim@hoptoad.UUCP (Tim Maroney) writes: > >Sounds good, but back in the mists of prehistory it was decided >definitively (with respect to Wollongong) that no one wants to pay the >bills for another company's technical support. If you use the Internet >for such commercial purposes, you are doubly at fault. It's too bad, >and people may have loosened up somewhat since, but I still don't think >this is an appropriate announcement. I don't mean to protract this discussion, but I think that there are some points to be clarified. First, if the net under discussion is "usenet" then there are standards for postings that include prohibitions [too strong, perhaps discouragements] against commercial advertising. If the net under discussion is the Internet, then the situation is different. The ARPAnet had prohibitions on traffic unrelated to DARPA business. Unenforceable. The prohibition was informally relaxed, but discouraged "commercial" activity and customer support was classified as such, I believe. This situation has most definitely changed in the new NSF sponsored Internet. The question of customer support on the NSF sponsored Internet (the Merit-run backbone and the "regionals") has been specifically raised and it is acceptable to NSF, in my and others interpretations. The NSF is drafting an acceptable use policy for wide distribution, but it will say things like "in support of research and education" and most everyone expects it to be broadly interpreted. Of course, I do not speak for the NSF. They speak for themselves and often. :-) Cayman need make no apology, in my opinion, for offering customer support on the Internet. All their competitors have an equal shot at joining the Internet. Of course, eventually all commercial organizations offering customer support on the Internet and benefiting thereby will be required to pay their share of costs. This includes Cayman. Kent England, Boston U