Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.milw.wisc.edu!indri!lll-winken!uunet!ncrlnk!ncrcce!pasek
From: pasek@ncrcce.StPaul.NCR.COM (Michael A. Pasek)
Newsgroups: comp.sys.mac
Subject: Re: Fear and Panic: rapidly dying Jasmine DirectDrive 45
Summary: Jasmine's using different drives now
Keywords: Jasmine, Direct Drive
Message-ID: <1294@ncrcce.StPaul.NCR.COM>
Date: 19 May 89 15:20:03 GMT
Expires: 31 May 89 04:00:00 GMT
References: <1043@sas.UUCP> <1551@cfa253.cfa250.harvard.edu>
Reply-To: pasek@c10sd3.StPaul.NCR.COM (M. A. Pasek)
Followup-To: comp.sys.mac
Distribution: usa
Organization: NCR Comten, Inc.
Lines: 31

In article <1551@cfa253.cfa250.harvard.edu> cliff@cfa250.harvard.edu (Cliff Stoll) writes:
>From article <1043@sas.UUCP>, by cole@sas.UUCP (Tom Cole):
>> I currently have several Jasmine DirectDrive 45 (not 40) drives, purchased
>> last summer.  One has taken a nose dive, and I have had zero luck in reaching
>> Jasmine technical support to get help or a return authorization.
>> 
>> [woes about being unable to reach Jasmine deleted]
>
>I can't help with your 45 MB drive, but I just bought a Jasmine 80 MB drive, 
>which showed up promptly and works peachy.
>
>But what's the scoop about Jasmine?  Who's suing them?  Why?

I don't know who's suing them, or even if they are being sued.  However, I also
have a Jasmine DD80.  I believe (although I'm sure someone will tell me I'm
wrong) that Jasmine used CDC Wren drives in the 20/40/80/120 series, and now
use another manufacturer's (Rodime??) drives.  Could explain BOTH the failure
of the "45", AND your inability to get in touch with Jasmine (they're too busy
answering the calls from all the OTHER people with failed drives).

As a last disclaimer, I have had NO dealings at all with Jasmine since we 
bought our DD80's a year ago, and I must say I am very happy with the product
we have......I hope that what APPEARS to be happening to Jasmine (inferred by
reading articles like the one above) is due to some circumstance like a move
rather than the beginnings of a good company going under due to "bottom line"
and "profit" considerations ("Gee, this drive has 5 more megabytes and costs
$50 less, so we can charge $50 more and that brings $100 to the bottom line.") 

M. A. Pasek          Switching Software Development         NCR Comten, Inc.
(612) 638-7668              CNG Development               2700 N. Snelling Ave.
pasek@c10sd3.StPaul.NCR.COM                               Roseville, MN  55113