Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!bellcore!texbell!vector!telecom-gateway From: decvax!decwrl!apple!zygot!john@ucbvax.berkeley.edu (John Higdon) Newsgroups: comp.dcom.telecom Subject: Re: MCI fraud Message-ID: Date: 2 Jun 89 04:24:07 GMT Sender: news@vector.Dallas.TX.US Organization: ATI Wares Team Lines: 13 Approved: telecom-request@vector.dallas.tx.us X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@vector.dallas.tx.us X-TELECOM-Digest: volume 9, issue 184, message 4 of 11 In article , jsol@eddie.mit.edu (Jonathan Alan Solomon) writes: > Apparently there is no place within the MCI structure to resolve complaints. > I guess they think they are perfect. I had considered signing up for MCI's reach-out-america-type service but was faced with not only the above, but the fact that MCI is still analog to most of the country. After sitting on hold for 30 minutes waiting for a salesperson, I figured that if I ever had a billing problem I would wait even longer (since I assume they are more interested in sales than service). I'll stay with AT&T. They are the provider of my statewide 800 number and I am very happy with them.