Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!rutgers!tut.cis.ohio-state.edu!bloom-beacon!usc!orion.cf.uci.edu!uci-ics!jromine From: jromine@ics.uci.edu (John Romine) Newsgroups: comp.mail.mh Subject: Re: support? Message-ID: <17537@paris.ics.uci.edu> Date: 12 Jun 89 17:19:36 GMT References: <840@csisles.Bristol.AC.UK> <3803@udccvax1.acs.udel.EDU> Sender: news@paris.ics.uci.edu Reply-To: John Romine Organization: University of California, Irvine - Dept of ICS Lines: 23 Chris, Nearly everyone in the ICS department at UCI uses UCI MH, including secretaries and students, some who presumably have no prior computing experience before being admitted. Compared, say to some vendors Operating systems, I'd say MH is pretty well supported. You have the source (for free) and can install fixes, and we do put out new releases from time to time, usually fixing some of the bugs which were reported. Also, there's a lot of documentation that comes with the package, and of course, the MH mailing lists and USENET group. Personally, I think MH is probably too complicated for "novice" users. For example, we have students who keep every message they've every received because they don't know the "rmm" command. Supporting users like these are difficult, but they probably should just be using PC's instead of UNIX anyway. As they say: "power tools are not toys". For those users who know what `backquoting` is, etc., MH seems entirely appropriate. -- John Romine (My opinions are my own.)