Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!ucbvax!hplabs!hp-pcd!hplsla!andyc
From: andyc@hplsla.HP.COM (Andy Cassino)
Newsgroups: comp.sys.atari.st
Subject: Re: Neodesk 2.0
Message-ID: <5440033@hplsla.HP.COM>
Date: 7 Jun 89 19:20:51 GMT
References: <5440029@hplsla.HP.COM>
Organization: HP Lake Stevens, WA
Lines: 55

| First off, be aware that NeoDesk has gone through two major revisions
| since 2.0.  The latest is 2.03 and among a few new features (like
| custom icons), it also fixes the GPlus incompatibility and uses a
| much nicer copy routine.  The upgrade is a mere $3 with your original
| disk sent in.  Second, what your dealer did is highly questionable.
| The master disks are sent to ealers for display purposes only and are
| registered just like user disks.  What this means is that when you send
| your disk in for an upgrade it will registered as your dealers disks
| and all sorts of questions can be raised.  Also, there are numerous reports
| of dealers selling NeoDesks without the Install program and users running
| into similar problems - was the package you bought shrinkwrapped?  If
| not I would suspect the dealer.  
| 
| In summary - the Install program is there to register your disk for
| future upgrades - try to circumvent this very rational and reasonable
| anti-piracy routine is not your benefit.
| 
| Peter Szymonik
| Xorg@cup.portal.com
| ----------

Whoo boy! Let me explain this better.

Yes, the package was shrink-wrapped. The INSTALL.PRG was originally on 
disk, it just failed for reasons unknown (to me, at least).

The dealer copied his disk onto mine, including the INSTALL program. I ran
the INSTALL program with MY name and address, and it got logged onto MY 
disk, and then the INSTALL program removed itself.  The end result is 
that I have the disk I paid for, with the correct serial number physically 
STAMPED on it, with MY registration information on the disk, and it matches 
the information on MY registration card. I noted the problem on the
registration card. I have a bill of sale!

I think that completely legal and appropriate actions were taken by the 
dealer in the name of customer support. Which is the reason I pay more 
to buy locally (when I can).

Further, I have sent e-mail to Gribnif outlining the nature of that problem
(and several others I have seen).

So, in sum, I didn't circumvent the INSTALL program! 

I hope rev 2.03 does fix the problems I've seen. I think Neodesk is great.
Especially when it's teamed up with G+Plus and Universal Item Selector and
MultiDesk. It's not the same machine without these packages!


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    % Andy Cassino                                                  %
    % uucp: hplabs!hplsla!andyc  domain: andyc%hplsla@hplabs.hp.com %
    % Hewlett-Packard              Lake Stevens Instrument Division %
    % 8600 Soper Hill Road                   Everett, WA 98205-1298 %
    % (206) 335-2211                                                %
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