Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!csd4.milw.wisc.edu!uxc!uxc.cso.uiuc.edu!m.cs.uiuc.edu!s.cs.uiuc.edu!carroll
From: carroll@s.cs.uiuc.edu
Newsgroups: comp.sys.ibm.pc
Subject: Re: Zeos International
Message-ID: <213400047@s.cs.uiuc.edu>
Date: 8 Jun 89 15:44:00 GMT
References: <38@iisat.UUCP>
Lines: 34
Nf-ID: #R:iisat.UUCP:38:s.cs.uiuc.edu:213400047:000:2163
Nf-From: s.cs.uiuc.edu!carroll    Jun  8 10:44:00 1989


I got a 16Mhz '386 Tower system from Zeos last September. I've had a couple
problems with it, but the service has been good. In December, the power supply
failed - I called Zeos and they shipped me a new one in 2 days. This spring
I've had a lot of problems with system-lockups. I called Zeos about it -
they wanted me to ship the unit back, but I decided to live with it for
other reasons. Finally, last week I tracked it down to a cache problem (I
had suspected that all along, but I finally got real evidence). Zeos 
responded by shipping me a new motherboard, which works very nicely now.
I like the system, and Zeos has been very helpful in service. But with
anything, there are annoying little problems -

The original system hard disk cable was a single drive cable. I had to snarf
the double cable out of my AT to add a new disk (Micropolis 1335, 109M RLL,
not RLL-rated, but it works). The ST-277R in the system is more delicate
than I anticipated - we took it out to put in the Micropolis, and when we
put it back, we (apparently) put the side-screws in the wrong holes. The drive
was seated just fine, but it totally failed. Taking it back out and putting it
back fixed the problem, although the data on the disk was toast, and we had
to re-format it. A very minor nit is that the Turbo switch on the front isn't
connected to anything, and the connector inside is to thick to put into a
jumper set (there's a couple places on boards I put in where it would be nice
to put it). If they'd just put the same connector on it that they put on
the Reset switch...

Overall, I'd have to say I'm happy I went with Zeos. I looked at a number of
other places, and looked into building my own. Zeos was about $300 more than
a build-it-yourself (at that time), but I definitely think not having to deal
with N different vendors all saying "It's not _our_ component" makes it more
than worth it. When I have a problem, I call Zeos, and they get it fixed.

Alan M. Carroll                "And there you are
carroll@s.cs.uiuc.edu           Saying 'We have the Moon, so now the Stars...'"
CS Grad / U of Ill @ Urbana    ...{ucbvax,pur-ee,convex}!s.cs.uiuc.edu!carroll