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From: gillies@p.cs.uiuc.edu
Newsgroups: comp.sys.mac
Subject: Re: Perfect Timing
Message-ID: <126900026@p.cs.uiuc.edu>
Date: 1 Jun 89 23:17:00 GMT
References: <1218@myrias.uucp>
Lines: 42
Nf-ID: #R:myrias.uucp:1218:p.cs.uiuc.edu:126900026:000:2033
Nf-From: p.cs.uiuc.edu!gillies    Jun  1 18:17:00 1989


/* Written 12:21 pm  May 30, 1989 by englandr@phoenix.Princeton.EDU in p.cs.uiuc.edu:comp.sys.mac */
> What happens when the warranty runs out and the drive breaks but the
> company can't repair it because they're no longer using the same
> manufacturer, or the manufacturer is out of business?  Companies
> frequently change manufacturers.  "We're sorry, but you'll just have 
> to buy a new drive."  This happened to some people i know.
> Chances are, Apple will be around for a while in case you need parts or
> something.

> Better save it.  You may need it when the warranty runs out.

AAAAUUUGGGGHHH!!!! What happens when the big floods comes and you don't
have tickets on Noah's Arc!!!!???

I can't save your friends from a slimey irresponsible companies.  Is
Apple the only reputable company in the world?  Does Apple charge less
than everyone else for repairs??!??!!!  Does Apple still fix
serial-port disk drives (circa 1985)??!!

Here's what your friends can do.

1.  Throw it away.  If the drive mechanism fails 2 years down the
road, for the price of a repair you can probably buy a *new* *faster*
*higher capacity* drive!

2.  If the electronics in the controller fails (not a head crash), and
there's a cheap fix, AND you drive manufacturer has folded (who says
Apple will last longer than CMS?), get the drive manufacturer to
repair it.  Quantum Rodime Seagate MiniScribe etc etc etc.  If it's a
standard part (not a gate array or custom IC), any hacker / competant
computer repair center can diagnose & fix it.

3.  What gives you the idea that *Apple* will be willing to fix your
drive if it breaks 3 years from now?  Chances are, they'll drop in a
new (pick one: power supply, case, controller, drive unit), and charge
you more than the cost of the original drive!  Have you ever known
Apple products or repair services to be a good deal?

Don Gillies, Dept. of Computer Science, University of Illinois
1304 W. Springfield, Urbana, Ill 61801      
ARPA: gillies@cs.uiuc.edu   UUCP: {uunet,harvard}!uiucdcs!gillies