Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!rutgers!att!ihlpf!straka
From: straka@ihlpf.ATT.COM (Straka)
Newsgroups: comp.sys.mac
Subject: Re: Apple's Horrible Product Quality
Message-ID: <8690@ihlpf.ATT.COM>
Date: 6 Jun 89 12:59:29 GMT
References: <13743@dartvax.Dartmouth.EDU> <2694@portia.Stanford.EDU>
Reply-To: straka@ihlpf.UUCP (55223-Straka,R.J.)
Organization: AT&T Bell Laboratories - Naperville, Illinois
Lines: 18

What about the self-destructing upper head in the 800K floppy drives?  I have
had 2 of them go belly-up on me (on two different machines) after about a
year or so of non-abusive use.

It seems that the phosphor-bronze spring assembly that helps the head align
itself to the disk media is a little bit too narrow in one particular area,
and fatigues and eventually breaks. 

I looked at the new assembly of my latest replacement, and found the design of
the upper head alighment spring to be MUCH heftier than the old one. Sounds
to me like a known problem to Apple (/Sony)!

I like my Macintoshes, but frankly, I'd be a lot less nervous if Apple were
more forthright about some of the quality issues.
-- 
Rich Straka     att!ihlpf!straka

MSDOS: All the wonderfully arcane syntax of UNIX(R), but without the power.