Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!apple!oliveb!3comvax!bridge2!ngg
From: ngg@bridge2.ESD.3Com.COM (Norman Goodger)
Newsgroups: comp.sys.mac
Subject: Re: Apple's Horrible Product Quality
Message-ID: <725@bridge2.ESD.3Com.COM>
Date: 9 Jun 89 18:00:29 GMT
References: <13743@dartvax.Dartmouth.EDU> <2694@portia.Stanford.EDU> <13786@dartvax.Dartmouth.EDU> <89156.130832GFX@PSUVM>
Reply-To: ngg@bridge2.3Com.com (Norman Goodger)
Organization: 3Com Corp., Mt. View, CA
Lines: 28

In article <89156.130832GFX@PSUVM> GFX@PSUVM.BITNET writes:
>In article <13786@dartvax.Dartmouth.EDU>, xerox@eleazar.dartmouth.edu (James Osborne) says:
>I would also like to re-emphasize that we were totally pissed-off by our
>Mac II failure, for which the source of the problem has not been diagnosed
>with certainty.  While this runs counter to my general experience with
>Apple products (I found them to be reliable), it is when these machines
>die in front of you that you realize how your language can become
>colorful.  I don't mind a short-term warranty.  But I will not use a machine
>that may fail for unknown reasons.  It is in the interest of Apple to
>tighten it's quality control.  Or we'll switch to oranges. (actually keep
>using oranges...)

Somehow the above statement makes no sense, specifically the statement
that "I will not use a machine that may fail for unknown reasons."
That statement makes absolutely no sense. Any computer can fail for
reasons you do not know, chips can fail, power supplies can fail, etc.
And until the problem is diagnosed and the appropriate component replaced,
you are not going to know what happen to your Mac or your PC, or your
workstation, mainframe, Cray, it makes no difference what it is. If it
fails, unless YOU caused it but digging under the hood, you can only
guess how or why it failed...


-- 
Norm Goodger				SysOp - MacInfo BBS @415-795-8862
3Com Corp.				Co-SysOp FreeSoft RT - GEnie.
Enterprise Systems Division             (I disclaim anything and everything)
UUCP: {3comvax,auspex,sun}!bridge2!ngg  Internet: ngg@bridge2.ESD.3Com.COM