Path: utzoo!attcan!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!wuarchive!swbatl!george
From: george@swbatl.UUCP (6544)
Newsgroups: comp.sys.mac.hardware
Subject: Jasmania?
Keywords: Hardrive, Slow Delivery
Message-ID: <1041@swbatl.UUCP>
Date: 14 Dec 89 02:50:31 GMT
Organization: Southwestern Bell Tele. Co. - Advanced Technology Lab - St. Louis
Lines: 33

Help!  November 27 I ordered a 40MB Jasmine DirectDrive for $599
from Jasmine Technologies.  I was told that the drives were not
in stock and it would be "about two weeks" before I receive it.
Since I'm working on a project with a short time frame, I said
two weeks may be a little too long for me to wait.  At this, the
salesman replied that he would not charge me shipping if I would
be willing to wait.  After being assured that the "two weeks" would
really be "two weeks", I agreed, but with some hesitation.

--two weeks and one day pass--no drive has arrived--

Well, after two calls and about an hour total of being on hold
(I sat through Mannheim Steamroller Christmas in its entirety on
one call) I was told it would be "about two weeks" before I
receive it.  After raising holy heck about that, they said "maybe
you'll get it by Friday...or Monday".  The problem is, I really
need it on Friday.  If not Friday, I'll have to order something
else and hope I get it by Wednesday, December 20, my absolute
drop-dead date for my project.

Should I trust Jasmine to come through?  Has anyone else had
a similar experience with them?  If I cancel my order, can I
get a similar quality-performance-cost drive from someone else
by the 20th?

Any advice would be appreciated.  Thanks in advance!

George D. Nincehelser
-- 
   /   George D. Nincehelser           \  uunet!swbatl!george       \
  / /   Southwestern Bell Telephone     \  Phone: (314) 235-6544     \
 / / /   Advanced Technology Laboratory  \  Fax:  (314) 235-5797      \
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