Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!swrinde!zaphod.mps.ohio-state.edu!brutus.cs.uiuc.edu!apple!marc
From: marc@Apple.COM (Mark Dawson)
Newsgroups: comp.sys.mac.hardware
Subject: Re: SIMM removal tool
Message-ID: <37408@apple.Apple.COM>
Date: 19 Dec 89 22:15:45 GMT
References: <1989Dec18.035636.7591@deimos.cis.ksu.edu> <9334@hoptoad.uucp> <37361@apple.Apple.COM> <1339@eutrc3.urc.tue.nl>
Organization: Apple Computer Inc, Cupertino, CA
Lines: 39

In article <1339@eutrc3.urc.tue.nl> rcbaab@urc.tue.nl writes:
>In article <37361@apple.Apple.COM> marc@Apple.COM (Mark Dawson) writes:
>>There are rumors that some people actually try to do the difficult job of
>>installing new SIMMs themselves (thereby, possibly, voiding your 90-day
>>warantee).  As an Apple employee, I must warn you that this is not advisted!
>>(Doing it yourself would mean that your SIMMs would have 2-5 year warantees
>>vs Apples 90 day, you'd spend $80/1mb vs $120/1mb, and other 
>>HORRIBLE consequences that are just too frightening to mention).
>>
>>--Mark Dawson
>>  Apple Service Diagnostic Engineering (though not speaking officially).
>
>Sorry Mark, this isn't a flame to you personally but to people in general
[ more of a non-personal flame ...]
>risk of course :) ).
>
>Greetings and happy hobbying,
>Annard
>-- 
>| Annard Brouwer                Bitnet             : rcgbbaab@heitue51

I guess Annard missed my sarcasm; my main point was that there is a new tool
that greatly helps in removing SIMMs.

On another note (this is official): the PC 5.25" drive card is NOT recommended
for the Macintosh IIci.  There turns out to be some timing problems with the
card.  As far as the research we've done, this is not an intermittent problem--
you either have a card that works in the IIci or it doesn't.  If you've got
a PC 5.25" drive card && find yours doesn't work in the IIci, try moving it
to slot E (next to the power supply).  On all of the PC 5.25" drive cards that
have failed so far, moving it to this slot has "fixed" (or hidden) the problem.

Your dealers should know about this problem (the one dealer I called today
didn't); if you have any questions they can't answer, I'll be glad to try to
handle them (just remember that I'll be answering "officially" and will only
be able to divulge "okayed" information).

-Mark Dawson
 Apple Service Diagnostics