Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request
From: Ihor J Kinal <ijk@violin.att.com>
Newsgroups: comp.dcom.telecom
Subject: Re: Caller-ID Segment on ATC
Message-ID: <2479@accuvax.nwu.edu>
Date: 29 Dec 89 20:12:09 GMT
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X-Telecom-Digest: Volume 9, Issue 600, message 8 of 9


This article refered to a doctor who got a call from her answering service.

The fear was that when she returned the call, she would be giving away
your unlisted number, perhaps to some mentally-ill person.  THIS SEEMS
LIKE A VERY VALID COMPLAINT.

It occurred to me that the answering service should then also offer
the service of forwarding her call back to the patient!!!  [Hopefully,
the added cost would be minimal, since presumably the major cost of
the service is the human interface].

Also, perhaps people could subscribe to such services if they wanted
to maintain their privacy.  The call-forwarding would hopefully keep a
log, available under suitable safeguards.  Consequently, obscene
callers would not be able to hide.

Ideally, then forwarding service would display on the receiver's in a
manner that would be recognized for what it was, and the receiver
could then process the call as desired.

This solution might server to solve everyone's complaints [but I'm
sure someone will find fault :-) ].


Standard disclaimers apply + I a software person, and only a
guest where I work.

Ihor Kinal
att!cbnewsh!ijk