Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!tut.cis.ohio-state.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request From: john@bovine.ati.com (John Higdon) Newsgroups: comp.dcom.telecom Subject: Re: Phone Frustration Message-ID: <2526@accuvax.nwu.edu> Date: 2 Jan 90 10:38:15 GMT Sender: news@accuvax.nwu.edu Reply-To: John Higdon Organization: TELECOM Digest Lines: 32 Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 10, Issue 2, message 4 of 12 peter@ficc.uu.net (Peter da Silva) writes: > Pretty nasty thing to do to some individual or small businessman who > (as you later pointed out) may have NO idea of the legal requirements. > How about trying to talk to the person running the thing, first? Don't you think that we, the public, are put upon enough with COCOTs in general without having to hold the hand of someone who should be aware of the rules and regs of his business BEFORE he foists his instrument of annoyance on us all? In the matter of COCOTs, I have wasted way too much time trying to track down owners of same to inform them of things they should already know. My clients' listeners go straight to the FCC for perceived violations, as well they should. Ignorance of the law, no matter how small the business, is no justification for not following the rules. > For other people: before using the power of the state, how about > trying old-fashioned *communication* first... in this and other cases? > You're all communications experts (or at least talented amateurs) > after all... In other circumstances I might agree, but the public has little enough support as it is from regulatory bodies concerning COCOTs. If it became known that violation of the few customer protections in place would result in summary disconnection, maybe more COCOT operators would obey them in the first place, instead of trying to see what they could get away with up front. John Higdon | P. O. Box 7648 | +1 408 723 1395 john@bovine.ati.com | San Jose, CA 95150 | M o o !