Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!accuvax.nwu.edu!nucsrl!telecom-request
From: roy@phri.nyu.edu (Roy Smith)
Newsgroups: comp.dcom.telecom
Subject: Re: 800 Wrong Numbers
Message-ID: <2533@accuvax.nwu.edu>
Date: 2 Jan 90 15:26:20 GMT
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X-Telecom-Digest: Volume 10, Issue 2, message 11 of 12


wdegnan@f39.n382.z1.fidonet.org (William Degnan) write:

> In desperation, I hinted that the client might have no other choice
> than to tell callers what they wanted to hear [...] SNET managed to find
> a way to fix the unfixable. They just needed a little motivation.

	This is somewhat off the original subject, but...  my mother
recently told me a cute story.  An organization she works with was
having a day-long seminar.  They printed up flyers giving a phone
number to call for information and reservations.  Unfortunately, they
printed the wrong number, and some bakery was getting all their calls.
Neither party was happy about the screwup and tensions mounted.  Then
somebody got a bright idea and a deal was struck -- the bakery agreed
to politely redirect calls to the proper number and in return, the
group agreed to use the bakery to cater all their danish etc. for the
coffee breaks.


Roy Smith, Public Health Research Institute
455 First Avenue, New York, NY 10016
roy@alanine.phri.nyu.edu -OR- {att,philabs,cmcl2,rutgers,hombre}!phri!roy
"My karma ran over my dogma"