Xref: utzoo comp.sys.dec:2355 comp.unix.ultrix:2397
Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!wuarchive!zaphod.mps.ohio-state.edu!samsung!uunet!mcsun!prlbcom!kulcs!kulesat!esat!elsen
From: elsen@esat.kuleuven.ac.be
Newsgroups: comp.sys.dec,comp.unix.ultrix
Subject: Re: DSIN access (was Re: Electronic SPR submission)
Message-ID: <2084.2590ad5a@esat.kuleuven.ac.be>
Date: 21 Dec 89 10:15:54 GMT
References: <1311@gvgpsa.GVG.TEK.COM> <3312@rti.UUCP> <257C0037.9126@paris.ics.uci.edu> <1399@crltrx.crl.dec.com> <3434@ccncsu.ColoState.EDU> <3275.2584b4f3@fps.mcw.edu> <8967@cbmvax.UUCP> <1989Dec13.201513.10674@decatl.dec.com>
Organization: Katholieke Universiteit Leuven,ESAT - dep. Elect. Engineering, Belgium
Lines: 46

In article <1989Dec13.201513.10674@decatl.dec.com>, hoyt@decatl.dec.com (Kurt Hoyt) writes:
> In article <8967@cbmvax.UUCP> grr@cbmvax.UUCP (George Robbins) writes:
>>
>>I disagree!!!  As far as Ultrix is concerned, DSIN is almost as useless
>>as the "Ultrix System Dispatch", which as we all know is slightly less
>>than zero.
>>
>>Now perhaps the VMS section is better organized, but in my experience
>>the only thing the Ultrix section is good for is electronic problem/SPR
>>submission.  Maybe things will improved, but at present the whole thing
>>could be replaced by a user friendly BBS (or usenet) and the world would
>>be a much better place.
> 
> OK, dream a little. What would the ideal support center for Ultrix (as an
      ^^^^^
> example)? Remember that somebody has to pay for this center (mainly you,
> the customer). Criticize, fantasize, but be realistic (kinda contradicts the
> notion of 'ideal', don't it?). Let your imagination run wild.
> 
>...

  Well I couldn't let this one go.With respecto to DEC Support all over
the world you simply can't go around the fact that the Usenet forum
represents a world wide database of information.

 With that in mind I must say that over the last 2 years 'comp.sys.dec' ,
'comp.unix.ultrix' and 'comp.os.vms' represent the best 'Support Center'
for me, and they don't cost me anything.
Except for our connection to Usenet , but this isn't payed
by our Department ,at least not at the moment...



  Marc Elsen (System Manager/Software Engineer)
  Katholieke Universiteit Leuven
  Dep. E.S.A.T.
  Kard. Mercierlaan 94
  3030 HEVERLEE
  Belgium
              tel. 32(0)16220931(ext. 1080)

               EMAIL : elsen@esat.kuleuven.ac.be

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