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From: aburt@isis.UUCP (Andrew Burt)
Newsgroups: comp.sys.ibm.pc
Subject: Quattro Pro
Message-ID: <2798@isis.UUCP>
Date: 27 Dec 89 02:43:46 GMT
Reply-To: aburt@isis.UUCP (Andrew Burt)
Organization: Math/CS, University of Denver
Lines: 38

Has anyone had any problems with Quattro Pro... such as it completely not
working?

We bought it for my father-in-law, installed it, and after no longer than
five minutes it hangs (90% of the time) or crashes (with stack trace
or other nasty stack overrun-like messages).  You can do the most harmless
things... just lean on an arrow key and it will hang after a short while.
It hung once while quitting the program.  Etc.  (And this isn't UBD, trust
me, I should think I know what I'm doing by now.)

This is on a clone system that has no problems with anything else weird
we've thrown at it.  It has a 10 Mhz DTK 286 motherboard, 640k, DTK bios,
and a CGA card ("premio", a clone like the rest).  Excel (hence windows)
runs on it fine, old quattro is fine, multitudes of games have no
problems, it swallows applications I've written that hog memory, bang
the graphics, and thrash the disk, so the CGA card and BIOS seem quite
compatible.  (I also ran diags on the memory, video, and disk, which are
all in great shape, as I suspected.)

Borland says they "extensively tested it on every configuration", and
"you're the first to report a problem like that", but, ahem, this looks
like programmer error to me.  (I wasn't really impressed by Borland's
tech support, I might add.  Having never tried it before I was stunned
to have to wait 20 minutes on hold before getting a human (at my expense
-- no toll free support #, despite claims of "free tech support"); then
asked moronic questions like what brand was the monitor (and no
questions about the video card, mind you!); then being told "I guess
it doesn't work on your system".  They didn't even seem to know how to
handle giving me an RMA number -- that took three phone calls, each
person misdirecting me.  But enough about that fiasco.)

So anyway, has anyone else with CGA and/or a DTK motherboard with DTK bios
tried this thing?  It's pretty apparent if it fails.
-- 
Andrew Burt 				   			uunet!isis!aburt
								or aburt@du.edu

       "And that, my lord, is how we know the Earth to be banana-shaped"