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Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!iuvax!silver!tgelder
From: tgelder@silver.bacs.indiana.edu (tim gelder)
Newsgroups: comp.sys.mac,comp.sys.mac.hardware
Subject: Re: Shipping stuff ? UPS - Just say NO
Keywords: LOUSY service
Message-ID: <32048@iuvax.cs.indiana.edu>
Date: 24 Dec 89 17:12:09 GMT
References: <2283@cs-spool.calgary.UUCP>
Sender: root@iuvax.cs.indiana.edu
Reply-To: tgelder@silver.bacs.indiana.edu (tim gelder)
Organization: Indiana University, Bloomington
Lines: 26

There seems to be a pattern emerging here. I sent some boards
by UPS from Indiana to Pittsburgh.  A week later a company
in NEW JERSEY tells me they have my boards there, with no
idea what to do with them. I call UPS, and spend about
half an hour convincing them how badly they screwed up and
to pick up the boards and deliver them to the right place
this time. The only thing they could thing of doing was
picking up the boards, returning them to me, and having me
pay again to deliver them once again.

Ten days later I call to check on progress - and my boards are
STILL SITTING ON THE DOCK IN NEW JERSEY!  The above routine
is repeated once again.

Cutting a long story short, my boards eventually arrive in
Pittsburgh more than five weeks after they were sent.
Not a single apology or explanation from UPS at any stage.
The incompetence was staggering, and has caused me
massive inconvenience.

I have vowed never to use UPS again, and would urge anyone
else who cares about their stuff or their time to do the same.
At least, if you do use UPS, bear in mind what might happen
and how blithely UPS will screw you around when they do fuck up.

Tim van Gelder