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From: beall@nunki.usc.edu (Judith Beall)
Newsgroups: comp.sys.mac
Subject: Re: Shipping stuff ? UPS - Just say NO
Keywords: LOUSY service
Message-ID: <7216@chaph.usc.edu>
Date: 2 Jan 90 17:55:43 GMT
References: <2283@cs-spool.calgary.UUCP> <32048@iuvax.cs.indiana.edu> <1326@east.East.Sun.COM>
Sender: news@chaph.usc.edu
Organization: University of Southern California, Los Angeles, CA
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The problem that I have with UPS's handling of merchandise that is "damaged in
shipment" is that you are supposed to tell the delivery person when you receive
the package that it looks damaged, otherwise, you really have to fight. And
since UPS leaves a lot of packages with people's neighbors or at their
doorstep, that makes it even harder to file a claim. I had a small junky stereo
that they damaged horribly, but the box didn't look too bad. But even the guy
who picks up damaged boxes was impressed. He just looked at it and said "Damn."

ALWAYS INSURE EVERYTHING YOU SEND THAT COULD POSSIBLY BREAK! <and insure it for
about twice what it is worth, if you feel like the chance is good they might
break it...> And make sure you pack everything really well <you might take it 
to one of those new stores popping up all over that package and send things for
you, and insure them> otherwise UPS can simply claim you didn't pack it right
and it's your fault.