Path: utzoo!utgpu!jarvis.csri.toronto.edu!clyde.concordia.ca!uunet!cs.utexas.edu!rutgers!cmcl2!phri!roy
From: roy@phri.nyu.edu (Roy Smith)
Newsgroups: comp.sys.mac
Subject: Re: Shipping stuff ? UPS - Just say NO
Keywords: LOUSY service
Message-ID: <1990Jan2.190647.4860@phri.nyu.edu>
Date: 2 Jan 90 19:06:47 GMT
References: <2283@cs-spool.calgary.UUCP> <32048@iuvax.cs.indiana.edu> <1326@east.East.Sun.COM> <7216@chaph.usc.edu>
Sender: news@phri.nyu.edu (News System)
Organization: Public Health Research Institute, New York City
Lines: 20

In <7216@chaph.usc.edu> beall@nunki.usc.edu (Judith Beall) writes:
> make sure you pack everything really well [...] otherwise UPS can simply
> claim you didn't pack it right and it's your fault.

	What is that supposed to mean?  If you don't pack it really well,
then you *didn't* pack it right and it *is* your fault.  We once had a
printer that arrived damaged in shipment by UPS.  Why?  Well, because the
printer was a disaster from the word go and it had traveled back and forth
between us and the company we bought it from several times, using the same
packaging.  Eventually the packaging got so damaged that it no longer
protected the contents properly; it's just not made to be reused that many
times.  It certainly wasn't UPS's fault that the box was torn and the foam
stuffing was falling apart.  I don't remember how the UPS damage claims
were resolved because we ended up telling the company to take the printer
back and not to bother sending us the bill.
--
Roy Smith, Public Health Research Institute
455 First Avenue, New York, NY 10016
roy@alanine.phri.nyu.edu -OR- {att,philabs,cmcl2,rutgers,hombre}!phri!roy
"My karma ran over my dogma"