Path: utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!usc!cs.utexas.edu!uunet!portal!cup.portal.com!Classic_-_Concepts From: Classic_-_Concepts@cup.portal.com Newsgroups: comp.sys.amiga Subject: VIRUS DAMAGE, CONSEQUENCES (Hate Mail) Message-ID: <25716@cup.portal.com> Date: 7 Jan 90 21:02:10 GMT Organization: The Portal System (TM) Lines: 31 Well, I've encountered another disastrous consequence of virus distri- bution which hurts EVERYONE. We used to be able to take diskettes to local service bureaus for laserprinting, reproduction of color slides and typesetting on film or paper and get them back right away. No more. My favorite places don't provide quick turn-around anymore because of virus-infected diskettes which have come in. Now they take diskettes, do careful (read 'time-consuming') checks for viruses and then do the job. We have to make a second trip to pick them up hours later, or days later, even if it's a very small job. (Cost goes up, too.) Don't say it's quick to use a virus-checker. It would be naive. In the real world, service bureaus are not run by computer professionals. They're run by printers, photographers and other individuals who are scrambling to fit the learning of computer skills in between running their businesses and practicing and keeping up with their own trades. They are understandably confused and nervous about these things. In fact, not one of the local businesses uses modems yet because they don't understand them, they don't have time to learn and implement the technology. In my present mood, I'd be willing to stuff a cartload of sharp, pointy computer chips down the throats of people who unleash viruses on the world. These boneheads have cost all of us more time, money and incon- venience than they'll ever realize. The next time a virus originator is denied quick service, access to a system or has to pay a higher price for manuals, documentation or other products which are produced electronically, I hope s/he doesn't try to place the blame elsewhere. On one of our current projects, the new policies have delayed the release of our new documentation by over 2 weeks--2 weeks directly attributable to viruses. New releases are slower to come out. And who's supposed to swallow the additional labor costs? The service bureau? The publisher? The user? Am I angry? Damn rights I am. LadyHawke@cup.portal.com