Path: utzoo!utgpu!jarvis.csri.toronto.edu!cs.utexas.edu!swrinde!zaphod.mps.ohio-state.edu!rpi!leah!bingvaxu!cjoslyn From: cjoslyn@bingvaxu.cc.binghamton.edu (Cliff Joslyn) Newsgroups: comp.sys.ibm.pc Subject: Re: northgate experiences (summary: a bit long) Message-ID: <2775@bingvaxu.cc.binghamton.edu> Date: 11 Jan 90 02:15:00 GMT References: <5656@holston.UUCP> Reply-To: cjoslyn@bingvaxu.cc.binghamton.edu.cc.binghamton.edu (Cliff Joslyn) Organization: SUNY Binghamton, NY Lines: 18 I had a really frightening experience w/Northgate. I bought an Omnikey keyboard over the phone w/my Visa in November. Got the keyboard, paid the credit card, no problem. Couple weeks later UPS comes to the door w/a COD for $500 of equipment from Northgate, video and system. I don't accept shipment, go on Xmas vacation, return to find an invoice from Northgate for a $4500 386 system, w/$4000 marked as *paid*!!! Visa shows a bill for $4000! Fortunately, didn't use that card on trip, but my credit was wiped. Wow! So I called Northgate, got sales guy quick, they apologized, said "someone else in Binghamton probably ordered it", or "somsone fabricated the order", other lame stuff. That was late last week, and I'm waiting for Visa to show the refund. Sheesh! -- O-------------------------------------------------------------------------> | Cliff Joslyn, Cybernetician at Large, cjoslyn@bingvaxu.cc.binghamton.edu | Systems Science, SUNY Binghamton, Binghamton NY 13901, USA V All the world is biscuit shaped. . .