Path: utzoo!utgpu!jarvis.csri.toronto.edu!clyde.concordia.ca!uunet!aplcen!haven!udel!burdvax!dave
From: dave@PRC.Unisys.COM (David Lee Matuszek)
Newsgroups: comp.sys.mac
Subject: Re: MacConnection scores another first
Message-ID: <12452@burdvax.PRC.Unisys.COM>
Date: 5 Jan 90 19:06:02 GMT
References: <1195@mountn.dec.com>
Sender: news@PRC.Unisys.COM
Organization: Unisys Corporation, Paoli Research Center; Paoli, PA
Lines: 32

Just my $0.02 regarding MacConnection.

I have used both MacConnection and MacWarehouse.  Their prices are
comparable (and often a dollar or two less than their most recent
advertisements indicate).  Both have phones staffed by competent
people.  Both tend to put me on hold when I call, but only for a
minute or so.  Both have bill-only-when-shipped policies, great return
policies, etc.

Differences:

When I get a package from MacConnection, and I'm not home when it
arrives, it has been left in the door.  With MacWarehouse, I get a
note with a phone number to call to authorize the carrier to leave it
in the door the next day.  Since I work during the day, the latter is
a major nuisance.  [I don't know if this is due to different default
instructions to their carriers, or just random chance on a small
sample.]

The last time I used MacWarehouse because I was interested in their
FREE disk with every order.  Well, guess what?  The disk was free, but
they want an extra buck or two "shipping charge" to stick it in with
the rest of your shipment!  Not much money, but I don't like the smell.

So I think MacConnection is #1, but MacWarehouse is a reasonable
second choice if MacConnection doesn't have what I want.


-- Dave Matuszek (dave@prc.unisys.com)
-- Unisys Corp. / Paoli Research Center / PO Box 517 / Paoli PA  19301
-- Any resemblance between my opinions and those of my employer is improbable.
  << Those who fail to learn from Unix are doomed to repeat it. >>