Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!umich!samsung!psuvax1!psuvm!UGA!RWALKER From: RWALKER@UGA.BITNET (Rex Walker) Newsgroups: bit.listserv.liaison Subject: Re: Help Desk Message-ID: Date: 1 Feb 90 13:10:48 GMT Sender: Network Site Liaisons Reply-To: Network Site Liaisons Lines: 8 Approved: NETNEWS@PSUVM Gateway In-Reply-To: Message of Wed, 31 Jan 90 15:58:47 EST from For all of those interested in Help Desk issues, there is an organization which has been established for that purpose. It is called, appropriately, the Help Desk Institute. It publishes a newsletter entitled "LifeRaft" as well as presenting symposia around the country and an annual conference. Membership is open to corporations as well as educational institutions - but the membership fee is not cheap (about $395/yr). Their first annual conference is going to be held in Orlando from Feb 11 - 14, 1990. You may wish to contact them via their 800 number: 800-248-5667.