Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!uwm.edu!zaphod.mps.ohio-state.edu!brutus.cs.uiuc.edu!psuvax1!psuvm!WIDENER!PXGARY From: PXGARY@WIDENER.BITNET Newsgroups: bit.listserv.liaison Subject: Help desk Message-ID: <5A020209183103AE-MTABWIDENER*pxgary@widener> Date: 2 Feb 90 14:34:35 GMT Sender: Network Site Liaisons Reply-To: Network Site Liaisons Lines: 11 Approved: NETNEWS@PSUVM Gateway X400-Trace: US*ATTMAIL*WIDE; arrival Fri, 2 Feb 90 09:34:35 -0500 action Relayed P1-Message-ID: US*ATTMAIL*WIDE; 5A020209183103AE-MTABWIDENER UA-Content-ID: 5A020209183103AE I think John Holt's suggestion of a one day conference on "Help Desks" is a great idea. Setting up an effective Help desk seems to be a tough job and if someone has one functioning we can all learn somthing from it. -------------------------------------------------------------------------------- Gary Habermann Widener University Manager Technical Opeations Acadamic Center North Phone : (215) 499-1030 17 TH & Melrose Email: Pxgary@Widener Chester Pa. 19013 --------------------------------------------------------------------------------